YOU NEED TO BE 18+ TO ENTER

IMPORTANT INFORMATION PLEASE READ BEFORE ENTERING

This website is INTENDED for adults (18+) and provides content that is related to Cannabis. We use cookies on our website to help us improve and deliver a higher quality user experience. Some of the cookies we use are essential for the site to operate and, in particular, to allow you to shop from our website. The information provided on this site is intended for entertainment, medicinal and educational purposes only. If you are located in the USA or Canada you will NOT be able to purchase Cannabis seeds online. It is your responsibility to check your local laws before proceeding to view or order from DNA Gifts B.V. For those who cannot place any orders due to your destination, please refer to our distributors page on locating an Official DNA retailer within your area. By confirming your age and clicking on “ENTER” you will have acknowledged and agree to allow cookies to be saved onto your computer. Confirmation that you are an adult aged 18+ or older, aware of the information provided on our website is in relation to cannabis. Confirmation you live in a country where it is legal to view/order Cannabis seeds.

ENTER

Sorry Adults Only

Returns & Refunds Policy

To provide you a complete service when shopping with us, we guarantee to refund any item you are not totally happy with, if returned in accordance with our Returns & Refunds Policy. DNAGenetics.com does not return or refund seed at all.

Please make sure your delivery address is correct and completed in full before submitting your order. If your order is returned to our office we will be happy to re-send it.

If your order is NOT returned to our office we take no responsibility and we will not be able to re-send it free of charge under any circumstances.

Returns

Please note, we are happy to assist you with any queries about your order within 30 days from the date when the order is sent.

Should you wish to return purchased goods for any reason, you need to contact us first by phone or e-mail to confirm your return, within 14 days of receipt of your order.

Any goods sent back without prior consent from DNA Gifts BV will be sent back at your cost.

Returned goods must be new, unused and in they’re original packaging.
Once you have confirmed your return with us, please send the items to the following postal address:

DNA Gifts B.V.
Sint Nicolaasstraat 41
1012 NJ Amsterdam
Netherlands

All returns are the responsibility of the customer until they reach us; we advise that you use proof of postage or signed for delivery to ensure no problems. Make sure to list your order number and any information to help with processing.

The goods should be sent back with a recorded service, as we will not be responsible for returns lost in the post.


Damaged / Faulty Goods

In the unlikely event that an item is found to be faulty or damaged, you may send it back for a replacement or refund.

Please contact us within 14 days of receipt of your order and return the goods as per our returns policy above.

Your replacement goods will be shipped (or your payment will be refunded) within 14 days of receipt of your return.


Exchanges

If you would like to exchange your item(s) for different products in our range, please contact us first, within 14 days of receiving your order.

Returned goods must be new, unused and in they’re original packaging.
Please detail, which item(s) you would like to receive as a replacement.

We will charge your card for the cost of sending these replacements out to you, as well as any extra balance that your updated order may incur.

If you paid with an alternative method, you will need to cover any extra cost before the replacement goods are shipped.

If the replacement goods’ cost is lower than your returned goods, you will be refunded the difference, minus the shipping costs.


Cancelling Order Information

If we already received your payment your order cannot be cancelled. If your orderhas been paid for and you do not want the items in your order you can request to change them for another item(s) of equal or lesser values. We do not offer refunds once an order has been processed.

Subscribe & get 10% OFF discount!
get the first offers and events from our store